Manual Verification

Oh no! It looks like you were unable to complete our automated banking verification process.

No need to worry though… You can alternatively upload the following required documentation instead in order to proceed with your application.

Send us the following documentation to continue with your application.

Latest 2 Month Banking Statement

Download a PDF of the latest 2 months transaction history. *For example if the date is August 7 you must provide e-statements accounting for June 1 – 30, July 1 – 31, and August 1 – 7.

Direct Deposit Form

We require your 5 digit routing number, and account number from your institution. This could be found on your direct deposit form or your physical cheques.

Manual Verification
From the Accounts Summary page (or Account Balances page for Business Banking accounts), select Statements/Documents at the top of the page.

To access all your existing electronic statements and documents, simply choose the “View eDocuments” tab to see all statements available.

1. Sign on to CIBC Online Banking. If you don’t have an online account, registering is easy!
Visit and select the “Register” button.

2. On the “My Accounts” page, select “View eStatements” on the side bar on the left hand side.

3. Select the month for which you’d like to view your statement. You’ll be able to see your monthly statements, dating back 7 years. In this case, download the last 3 monthly statements.

1.Click Accounts.

2. On the Balances page, click Activity.

3. On the Activity page, enter or select the following information.

  • In the View Account field, select the account to view.


  • In the Display field, click the option for the range you select, and choose one of the following:


  • Indicate start and end dates.


  • Specify the number of days back from the current date.

How do I view my statements?

1. Select Account Statements from the eStatements menu under the Account Information tab.

2. Choose the From and To dates and select the accounts for which you would like to view statements. Click Search.

3. Results will be displayed on the Statement Download screen. To access a statement in PDF format, click on the link in the Statement Date column.

Step 1. Go to the Statements & Documents page

Statements and Documents

To access your online statements first go to the Accounts page. From the left menu, select Statements & Documents

Statement List

To view the most recent statement, select an account under Your most recent notifications.

Step 2. Refine your results

Refine Dates

For the periods you wish to view, select the Start Date and the End Date.

Select Statement

To open any statement, simply select it.

From your web browser:

  1. Sign in to your online bank.
  2. Select your bank account and select Download my eStatements.
  3. Choose the account and the time period and click Search.
  4. Download your statements.

From the app:

  1. Sign in to the National Bank app.
  2. Click on your account, then click the Details tab.
  3. Click Download my eStatements.
  4. Choose the account and the time period and click Search.
  5. Click on the statement you’d like to view.
Maximum upload size: 134.22MB
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